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Complaint Handling in Compliance with FDA and ISO Regulations - Webinar by GlobalCompliancePanel

18 November 2010, United States


Introduction
This session will include the requirements for defining, documenting, and implementing a complaint-handling system, including the requirements for complaint review, investigation, and corrective action, as well as the ISO-specific implications.

This session will discuss the best way to document customer feedback, what constitutes a complaint, and what do with "non-complaint" feedback. Also contained will be a suggested method on including complaint trending into your firm's CAPA program. Additionally, the application of risk management to a complaint handling system will be reviewed, and a specific risk management system explained.
Venue
Online Training Webinar

Online Training Webinar, United States

Organised by
GlobalCompliancepanel
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