Developing and Implementing an Effective Product Specification - Webinar by GlobalCompliancePanel

23 September 2010, United States

Introduction

A good specification not only defines the product and process being purchased by the customer, but also serves as an extension of the purchasing contract. Specifications are customers greatest tool for ensuring products received meet the quality and safety standards expected. Good specifications must be complete and accurate. All requirements must be contained within the specification. Shipping, receiving expectations, prerequisite quality programs, packaging guidelines and any other requirements should be detailed in the specification. Accuracy is the second attribute critical to a product specification. The supplier must have processes, programs and materials capable of meeting the specification and the resultant product must meet the ultimate customers' demands. Finally this presentation will outline the organizational commitment required to develop and maintain good specifications.