Recalls & Vigilance - When to Report Complaints - Webinar By GlobalCompliancePanel

11 December 2012, Wilmington, United Kingdom

Introduction

Overview: Many medical device firms face regulatory issues as a result of inadequate complaint handling. FDA has explicit complaint handling requirements and poor complaint & reporting procedures often result in costly recalls and warning letters. FDA warning letters and recalls are posted on FDA's website and published in trade magazines, newspapers available to firm's competitors, and has even driven the firm's stocks down. This presentation will review the regulations and point out some of the pitfalls in complaint handling and reporting.